No products in the cart.
Shopping Information
Delivery charges for orders from the Online Shop?
Delivery charges depend on your order value and location. Orders above a certain amount may qualify for free delivery, while standard charges apply to smaller orders. Exact rates will be displayed at checkout before you confirm your order.
How long will delivery take?
Orders are typically delivered within 3 to 7 business days, depending on your location. Customers in major cities usually receive their orders faster, while remote areas may take a little longer.
What exactly happens after ordering?
Once you place your order, you’ll receive a confirmation via email or SMS. Our team processes the order, packs it carefully, and hands it over to our delivery partner. You’ll get tracking details so you can follow your order until it reaches your doorstep.
Do I receive an invoice for my order?
Yes, an invoice is included with every order, and a digital copy is also sent to your email for your records.
Payment Infomation
When the order payment is taken of my bank account?
When is the order payment taken from my bank account?
For card or online payments, the amount is deducted at the time of placing your order, once it’s confirmed. If you choose Cash on Delivery (COD), no advance payment is taken, you simply pay when the order arrives.
What is wishlist?
A wishlist lets you save your favorite products without buying them right away. Just tap the heart or “Add to Wishlist” icon on any product, and it’ll be saved to your account so you can revisit and purchase it later.
What should I do if I receive a damaged or wrong product?
We’re sorry for the inconvenience. Please contact our support team within 24 to 48 hours of delivery, along with photos of the product and your order number. We’ll arrange a replacement or refund as quickly as possible.
Can I change or cancel my order?
Yes, orders can be changed or cancelled as long as they haven’t been processed or shipped yet. Reach out to our support team as soon as possible with your order number so we can assist before it’s dispatched.
What is "package tracking" in my orders?
Package tracking lets you follow your order’s journey in real time, from dispatch to delivery. Once your order ships, you’ll receive a tracking number or link so you always know where your package is.
